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Frequently Asked Questions

"What if my event requires full diagnostic testing?"

We are unable to perform such tests as ECG, urine analysis and spirometry tests online. We recommend that you make an appointment with a sports specialist for a face to face review.

"How long will it take?"

Please allow up to 2 working days during busy periods, but we aim to supply certificates within 24 hours.

"What if the Doctor needs to ask me more questions?"

If the Doctor needs to ask you further questions before they issue the certificate, they will contact you by e-mail or telephone.

"Do I have to pay if the Doctor can't issue a certificate?"

No you don't. If the Doctor feels you are not fit enough for the event, they will notify you via e-mail and you will not be charged for the service. Please note that PayPal fees may still be charged.

"What if I lose my password?"

You can request your password to be reset.

"What if I want to talk to a Doctor?"

Use the contact link above, or the e-mail button below, and we can organise this for you.


Complete the online Health Screening Form


Pay the £75.00** fee securely via PayPal*


Doctors will assess if you are fit for your chosen event/s


Doctors upload certificate for download from your account

* All major debit/credit cards accepted. PayPal account not required.
** Inclusive of VAT (20%)