We have a responsibility to protect and respect your privacy and look after your personal data.
Data protection laws state that we are only able to process personal data if we have valid reasons to do so. The reasons we process your personal data include (but are not limited to) your consent, performance of a contract, billing and to contact you.
We receive information about you from you when you use our website, complete our online forms, if you contact us by phone or email. The personal data that we may collect includes your name, address, telephone numbers, email address and medical information necessary for your application. We also retain records of your queries and correspondence in the event you contact us.
What we do with the information we gather.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under Data Protection requirements. If you would like a copy of the information held on you please contact us.
Physical exercise has undisputed health benefits and should be encouraged for everyone.
Very many medical conditions are improved by physical exercise and in general it should not be considered dangerous. Common sense regarding personal safety should be applied to any planned activity, including physical exercise. Participants need to understand their own physical limitations and be prepared to stop exercising if they feel ill or are beyond their natural exercise capacity. All athletes should train properly and take efforts to manage any co-existing conditions according to standard medical advice.
The incidence of serious medical problems arising as a consequence of physical exercise is very low, and predicting rare events is intrinsically difficult. Our doctors make a judgement to issue your certificate on the basis of you having declared no medical contraindication to participating in the proposed event. This judgement relies on the balance of probability and on the assumption that the information you have provided is factually correct.
Our certificates are simply intended to satisfy the entry criteria for certain sporting events. They are not a guarantee against adverse events during exercise. They are not an insurance policy. They are not valid as medical indemnity.
We are unable to perform such tests as ECG, urine analysis and spirometry tests online. We recommend that you make an appointment with a sports specialist for a face to face review.
Please allow up to 2 working days during busy periods, but we aim to supply certificates within 24 hours.
If the Doctor needs to ask you further questions before they issue the certificate, they will contact you by e-mail or telephone.
No you don't. If the Doctor feels you are not fit enough for the event, they will notify you via e-mail and you will not be charged for the service. Please note that PayPal fees may still be charged.
You can request your password to be reset.
Use the contact link above, or the e-mail button below, and we can organise this for you.
* All major debit/credit cards accepted. PayPal account not required.